Responsible Gaming at habaje

Bangladesh's online gambling community is growing rapidly, and habaje takes seriously its duty of care to every player across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and beyond. We know that gambling problems can affect anyone regardless of age, income, or experience level. That is why our responsible gaming programme is designed to be accessible, private, and easy to use — directly from your account settings or by contacting support at any hour.

Responsible gambling means understanding that the house always maintains a statistical edge, that losses are a normal part of play, and that gambling should be funded only from money set aside specifically for entertainment — never from rent, groceries, savings, or emergency funds. If you find yourself chasing losses, lying about how much you gamble, or borrowing money to fund bets, those are serious warning signs that deserve immediate attention.

habaje encourages all players to treat their account balance as an entertainment budget. Once that budget is spent for a session, the responsible choice is to stop, close the app, and return another day. The games will always be here. Your financial wellbeing comes first.

Self-exclusion is the most comprehensive responsible gaming tool habaje offers. When you self-exclude, your account is immediately suspended, all pending withdrawal requests are processed and returned to your registered bKash or Nagad wallet, and your mobile number is added to our exclusion register to prevent re-registration for the duration of the exclusion period.

Available self-exclusion periods: 3 months, 6 months, 12 months, or indefinite. Indefinite self-exclusion can only be lifted after a minimum of 12 months have passed, following a formal written request and a mandatory 7-day reflection period before reactivation is confirmed.

During self-exclusion, habaje will suppress all promotional communications including SMS offers, bonus notifications, and seasonal promotions (Eid, Pohela Boishakh, BPL season specials). If you receive any marketing communication from habaje during your exclusion period, please notify us immediately at [email protected] so we can investigate and correct the issue.

To request self-exclusion, log in to your account settings and select "Self-Exclusion", or email [email protected] with the subject line "Self-Exclusion Request" from your registered email address. Include your registered mobile number. Our team will action the request within one hour and send you an SMS confirmation. 21+

If gambling has stopped being fun and started causing stress, financial strain, or relationship problems, reaching out is the right move. It takes courage, and the habaje support team is trained to listen without judgment and to guide you toward the appropriate resources.

Our responsible gaming support team is available 24 hours a day, 7 days a week — including Eid holidays, Victory Day (December 16), and Independence Day (March 26). All communications are strictly confidential. We will never share your responsible gaming interactions with third parties for marketing purposes.

habaje operates exclusively for adults aged 21 and above. 21+ We strongly encourage parents and guardians throughout Bangladesh to take active steps to prevent minors from accessing online gambling platforms. Practical measures include enabling device-level parental controls on Android and iOS devices, using mobile data management tools to restrict access to gambling domains, and having open conversations with young people about the risks of gambling.

If you believe a minor has registered or is using a habaje account, please contact us immediately at [email protected]. We will investigate and, where confirmed, close the account and refund any deposits to the originating bKash, Nagad, Rocket, or Upay wallet. habaje does not knowingly allow underage individuals to use its platform under any circumstances.

All new habaje accounts undergo age verification during registration. Players may be required to submit a copy of their National ID (NID) or passport to confirm they meet the 21+ requirement. Failure to provide valid documentation results in account suspension until verification is completed.

Gambling is entertainment, not income. Every game on habaje — from cricket betting and BPL markets to slots and live casino — is designed for fun. The statistical edge always sits with the house over the long run. Treat every session as you would a night out: set a budget beforehand, enjoy it while it lasts, and walk away when it is spent.

Never gamble under emotional distress. If you have had a difficult day, received bad news, or are feeling anxious about finances, that is precisely the wrong time to open the habaje app. Emotional gambling leads to impulsive decisions and larger losses. Give yourself time to decompress first.

Take regular breaks. Even if you are winning, stepping away from the screen refreshes your judgment. Use habaje's session timer or reality check feature to remind yourself to pause, stretch, drink water, and assess whether you still feel in control before continuing.

Balance gambling with other activities. Cricket watching, football, Pohela Boishakh celebrations, time with family — life in Bangladesh is rich with alternatives. Gambling should be one small part of a balanced lifestyle, not a dominant focus.

Our responsible gaming commitment is supported by the following policies. We encourage all habaje players to read them carefully:

• Terms & Conditions — your rights and obligations as a habaje player, including account rules and bonus terms.
• Privacy Policy — how habaje collects, uses, and protects your personal data, including responsible gaming records.
• FAQ — answers to common questions about deposits, withdrawals, account verification, and game rules.